🔥 FAQ – Forbidden Delights

Who are we ?

Délices Défendus is a small team of enthusiasts who were frankly fed up with bland, characterless, and often overpriced sex toys.

We wanted exciting, beautiful, well-designed toys, with a real universe, all at a fair price.

So we decided to do things our way:

- By choosing unique fantasy designs ,

- By producing them with platinum-cure silicone , ultra-safe for the body,

- And by working with human and fairly paid partners (ethics above all).

No marketing bullshit or long margins here. Just genuine fun , quality, and a community that isn't afraid to explore its desires.

Welcome to our home 🖤

📦 Orders & Delivery

How long will it take to receive my order?

For France, it takes up to 1 week . In Europe, delivery times are generally 1 to 2 weeks , and internationally, between 2 and 3.5 weeks .

These delivery times are given as an indication : depending on our workload or the carrier's delivery times, it may be a little faster... or take a little longer.

👉 Please note : these lead times do not apply to custom orders, which require additional manufacturing time.

Is delivery discreet?

Yes, always. Our packages are 100% neutral , with no logos or explicit mentions. No one will know what you ordered (except you 😈).

Where do you deliver?

We currently ship to France , Europe , and some international destinations. Almost everywhere in the world , except in certain countries for cultural/religious reasons.

If you can't find your country when ordering, write to us at info@delicesdefendus.com or directly via the online chat!

Can I track my package?

Yes! A tracking link is sent by email as soon as your order is shipped.

What should I do if my package gets lost?

Sometimes it happens.

Normally you would have to wait for the delivery service to investigate, refund you, and for you to reorder. We re-deliver for free , instantly , as soon as your package is marked as lost!

💸 Payments

What payment methods do you accept?

We accept: Bank cards (Visa, MasterCard, etc.), Apple Pay, Google Pay and PayPal

My payment failed, what should I do?

This problem mainly occurs among our American friends. Some banks block payments abroad, and it's not always enough to authorize them in your banking account.

To validate your order despite this, you can first contact your bank , or check if a validation code or additional authorization is necessary.

If this does not work, you can select the option “Choose this option if you have payment problems” when choosing the payment you want to use , then follow the instructions displayed below this option.

Can I pay in installments?

Yes! PayPal offers a 4-installment payment option with no fees!

🧼 Hygiene & Maintenance

How do I clean my sex toy?

We recommend cleaning your sex toys upon receipt, before first use, and then after each use.

Use warm water and mild soap, or a cleaner specifically designed for sex toys.

Rinse thoroughly, then let air dry.

Our toys are designed to be easy to clean and maintain.

Are your toys body safe?

Yes. All our sex toys are made of medical-grade silicone, free of phthalates and toxic substances.

🐾 Fantasy & furry toys

Are your fantasy sex toys really silicone?

Yes, absolutely! No questionable plastics here. All our models are cast with medical-grade platinum-cure silicone, the same silicone used in surgical settings.

It's an ultra-body-safe material, phthalate-free, non-porous, and incredibly soft to the touch. The result: a realistic, intense, and long-lasting experience... every time.

Why are your toys cheaper than some well-known brands?

Because we break the mold: we craft with love, in small teams, and we avoid excessive markups. You pay for pleasure, not marketing.

It should also be noted that, as we buy the molds already prepared, this allows us to save this cost.

Do you offer furry or animal-inspired sex toys?

Oh yes. Tentacles, snouts, hairy buttocks or vaginas of legendary creatures… You've come to the right place.

💬 Other questions

Can I return a sex toy?

For hygiene reasons, sex toys cannot be returned or exchanged once unpacked. However, if the product is defective, we will replace it free of charge, of course.

I've seen your toys elsewhere on the internet, why?

Long story short: we bought the molds, and we had them produced with high-quality materials, by people, let's be frank, who don't work for free. (Unlike in some countries)

And since the molds belong to us, we can offer you unique toys , unavailable elsewhere, as well as customization options !

If you want to know more, everything is explained in detail by clicking right here.

Learn more

I'm a little embarrassed... is that normal?

Yes. And you're not alone. We're here to help you explore your desires without shame, without taboos, and with curiosity. Welcome to the Forbidden Delights team .