Terms of sale

Terms and Conditions of Sale

1. Introduction

These Terms and Conditions of Sale govern the contractual relationship between DélicesDefendus (hereinafter referred to as “we”, “us”, or “our”) and any person placing an order on our website (hereinafter referred to as “the customer”). Any order placed on the Site implies full and unconditional acceptance of these Terms and Conditions.

2. Products

The products offered for sale are described and presented as accurately as possible. However, slight variations may occur due to the artisanal manufacturing process.

3. Orders

An order is considered confirmed once the customer completes the full payment.

We reserve the right to cancel any order in the event of payment issues or stock shortages.

4. Prices

Prices displayed on the website are expressed in euros or US dollars and include applicable taxes unless stated otherwise.

Shipping costs are indicated separately before the order is confirmed.

5. Payment

Payment can be made via PayPal or credit card. Orders will be processed only after payment has been successfully validated.

6. Shipping

Delivery times are provided for informational purposes only.

We cannot be held responsible for delays caused by shipping carriers or events beyond our control.

Please refer to our Shipping Policy for more details.

7. Right of Withdrawal

In accordance with applicable legislation, you have 14 days from the date of receiving your order to exercise your right of withdrawal, provided that the products have not been used.

Personalized or custom-made products are not eligible for return or refund, except in the case of a manufacturing defect.

8. Warranty

Our products are covered by the legal warranty of conformity. If a defect is identified, the customer must contact us at info@delicesdefendus.com as soon as possible.

9. Liability

We cannot be held responsible for damages resulting from improper use of the products or failure to follow the provided care instructions.

10. Applicable Law

These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal proceedings.

11. Contact

For any questions or complaints, please contact us:

Email: info@delicesdefendus.com

Phone: +33 7 55 54 76 88